Services

Helping mission-driven organizations design systems that work for the people they serve.

Human-Centered Data Strategy

Designing data systems around how people think, decide, and work.

Defining metrics that support real decisions, not vanity reporting
Aligning data strategy with organizational goals and constraints
Auditing existing data systems to identify gaps, friction, and misuse
Translating complex data into clear, shared understanding across teams

Dashboards & Decision Tools

Turning raw data into tools leaders and teams actually use.

Designing dashboards for executives, program teams, and operators
Building KPI frameworks tied to outcomes and accountability
Creating public-facing or internal reporting tools
Stress-testing dashboards to ensure clarity, usability, and trust

Workflow & Process Optimization

Reducing friction by redesigning how work actually gets done.

Mapping current workflows to identify breakdowns and inefficiencies
Redesigning processes to improve speed, clarity, and ownership
Aligning tools, roles, and information flow across teams
Supporting change adoption so new processes stick

Automation & Reporting Infrastructure

Replacing manual work with reliable, repeatable systems.

Automating recurring reports and data pipelines
Designing shared workspaces and reporting environments
Connecting tools (Sheets, dashboards, internal systems) into cohesive workflows
Implementing light-touch automation that improves reliability without over-engineering

Research, Evaluation & Learning

Generating insight that informs strategy, not just documentation.

Designing mixed-methods research and evaluations
Conducting stakeholder interviews and qualitative synthesis
Translating findings into practical recommendations
Creating briefs, visualizations, and tools for decision-makers

Strategy, Alignment & Sense-Making

Helping organizations move from plans to coordinated action.

Clarifying priorities, roles, and decision rights
Facilitating cross-team or cross-sector alignment
Supporting leaders navigating complexity and competing goals
Turning fragmented initiatives into coherent strategy